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Shipping & Returns

About Ordering

(1)With online shop in case of order
Please insert the commodity which we would like to purchase with the counter guide in the shopping basket, click the order menu.
After that commodity contents and the amount of purchase in regard to verification, you input the payment methods and customer information,order you are possible by pushing the purchase decisive button.
Just when order is received, because the order written acknowledgment for the order of the customer is indicated, please refrain in printing tide labor assistant.

(2)With FAX in case of order
It can order the commodity of the online shop even with FAX.
In addition to you write necessary item, please print this FAX order sheet, transmit to the below-mentioned FAX number.

[Order private FAX number]
03-5911-5411

[Office Hours]
24 hour acceptances

About the delivery of the commodity

(1)Period
From the day when we receive order, dispatch within 2 week is tried.
However, order concentrates when and, consecutive holiday front and back and the like, there are times when the delivery is late.
After the ordering and 25 days or more passing, case the commodity does not reach, please inquire.

Inquiry telephone number/03-5956-4790

(2)Commodity price
Consumer tax and the like is included in the price of the commodity which it is indicatory.

About the returns exchange of the commodity

After the commodity arriving we ask returns exchange within 8 days.
When we deliver the commodity and the inferior goods where the commodity which is delivered by any chance differs from order, it responds to returns exchange.

Returns pulling taking exchange method
As for returns exchange of the commodity, flaw of damage and the commodity which are in the midst of delivering, the commodity you are wrong, in addition is limited when it recognizes at our company.
Please communicate to service center in advance.(TEL/03-5956-4790)
Returns is exchanged the returns exchange reason in regard to clear statement, in accordance with cross group specified method.

Exchange case of desire, please request.

The post office or transport of the vicinity flight cash on arrival (returns postage no charge) being similar from the dealer to address of the commodity delivery bill in accordance with cross group specified method, please send back.

As for details please inquire to service center.
(TEL/03-5956-4790)
This store bears the returns postage. Please be sure to utilize cash on arrival.

Please pardon the exchange or the returns of the following commodity.
*The commodity which 9 day or more after the delivering elapses
*It was repaired and the commodity which was remodelled by the customer
(The commodity which is stained the name entering processed commodity of the customer, by the customer and the commodity which is broken)